Privacy Policy

This Privacy Policy explains how Jurixa collects, uses, stores, and protects personal information when you visit our website, contact us, create an account, or use the Jurixa platform and related services. By accessing or using Jurixa, you acknowledge that you have read this Privacy Policy.

For questions about this Privacy Policy or the handling of your personal information, contact Jurixa at contact@jurixa.net.

Information We Collect

We may collect information that you provide directly to Jurixa, information generated through your use of the platform, and limited technical information collected automatically when you access our website or services.

• Account information, such as your name, email address, organisation name, job title, login credentials, and communication preferences.
• Contact information submitted through forms, demo requests, support enquiries, early-access registrations, or other communications.
• Documents, contracts, clauses, instructions, prompts, comments, templates, translations, and other content uploaded to or created through Jurixa.
• Usage information, such as features accessed, actions performed, session activity, document-processing events, and interaction history.
• Technical information, such as IP address, browser type, device information, operating system, approximate region, referral source, and diagnostic data.
• Billing and transaction information when paid services become available. Payment details may be processed directly by an authorised payment provider rather than stored by Jurixa.
• Cookie and similar technology data used to operate the website, remember preferences, measure performance, and understand website usage.

Please do not upload personal information, confidential documents, or sensitive information unless you are authorised to provide and process that information through Jurixa.

How We Use Information

Jurixa may process personal information for the following purposes:

• Providing, operating, maintaining, and improving the Jurixa website and platform.
• Creating and managing user accounts, permissions, workspaces, and subscriptions.
• Processing documents and carrying out requested functions, including contract analysis, clause generation, legal translation, compliance monitoring, document comparison, research, and workflow automation.
• Responding to enquiries, support requests, partnership discussions, and investor communications.
• Authenticating users, preventing unauthorised access, investigating suspicious activity, and protecting the security of Jurixa.
• Monitoring performance, diagnosing technical problems, and improving platform reliability and usability.
• Sending service-related notices, security alerts, account messages, and material updates to our terms or policies.
• Sending product news or marketing communications where permitted and subject to your right to unsubscribe.
• Meeting legal, regulatory, contractual, accounting, and compliance obligations.
• Establishing, exercising, or defending legal claims and resolving disputes.

Legal Bases for Processing

Depending on the context and applicable law, Jurixa may process personal information because it is necessary to provide requested services, comply with legal obligations, pursue legitimate business and security interests, or act with your consent.

• Performance of a contract or steps requested before entering into a contract.
• Compliance with legal or regulatory obligations.
• Legitimate interests in operating, securing, improving, and promoting Jurixa, provided those interests are not overridden by applicable privacy rights.
• Consent, where consent is required for a specific activity.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing completed before consent was withdrawn.

Customer Documents and Platform Content

Customers and authorised users may upload documents containing personal information about employees, clients, suppliers, counterparties, or other individuals. The customer is responsible for determining whether it has the authority and lawful basis to upload and process that information through Jurixa.

When Jurixa processes personal information within customer documents solely to provide services on the customer’s instructions, the customer generally determines the purposes of that processing and Jurixa acts as a service provider or processor. Jurixa may separately act as a controller for account administration, website operations, security, billing, support, and its own business communications.

Jurixa does not provide legal advice, and automated outputs should be reviewed by an appropriately qualified professional before they are relied upon for legal, compliance, commercial, or regulatory decisions.

Artificial Intelligence Processing

Jurixa may use artificial intelligence models and specialised service providers to analyse documents, generate summaries, draft clauses, translate content, identify potential risks, and perform other requested functions.

Information submitted to AI-enabled features may be transmitted to authorised technology providers where necessary to perform the requested service. Jurixa seeks to limit the information shared to what is reasonably required and may use contractual and technical safeguards appropriate to the nature of the processing.

AI-generated results may contain errors, omissions, or incomplete interpretations. Jurixa does not guarantee that automated outputs will be accurate, complete, current, or suitable for a particular legal purpose.

How We Share Information

Jurixa may disclose personal information only where reasonably necessary to operate the platform, provide requested services, protect legitimate interests, or comply with legal obligations.

• Hosting, infrastructure, database, storage, security, communications, analytics, customer-support, payment, and AI technology providers.
• Professional advisers, auditors, insurers, and contractors subject to appropriate confidentiality obligations.
• Other users within your organisation or workspace according to configured roles and permissions.
• Third-party services that you choose to connect to Jurixa, such as document, communication, signature, or productivity platforms.
• Authorities, courts, regulators, or other parties where disclosure is required by law or reasonably necessary to protect legal rights, users, systems, or the public.
• A purchaser, investor, successor, or adviser involved in a proposed or completed financing, restructuring, merger, acquisition, or transfer of assets, subject to appropriate safeguards.

Jurixa does not sell personal information for monetary consideration.

Third-Party Integrations and Links

Jurixa may allow you to connect third-party services or follow links to external websites. Those services operate under their own terms and privacy practices. Jurixa is not responsible for the content, availability, security, or privacy practices of third-party services that it does not control.

You should review the privacy policies of any third-party services before providing information or enabling an integration.

Cookies and Similar Technologies

Jurixa may use cookies and similar technologies that are necessary to operate the website, maintain sessions, remember preferences, protect accounts, analyse performance, and understand how visitors interact with the website.

Where required, optional cookies will be used only after consent is obtained. You may manage cookies through the available consent controls or your browser settings. Disabling certain cookies may affect website functionality.

Data Retention

Jurixa retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining security, meeting legal obligations, resolving disputes, and enforcing agreements.

Retention periods may vary depending on the type of information, account status, customer instructions, contractual commitments, technical backup cycles, security requirements, and applicable law. Information may remain in restricted backups for a limited period after deletion from active systems.

Jurixa may retain aggregated or anonymised information that can no longer reasonably identify an individual.

Data Security

Jurixa uses reasonable administrative, organisational, and technical measures designed to protect personal information against unauthorised access, alteration, disclosure, loss, or misuse. Measures may include access controls, authentication, encryption, monitoring, backups, and audit records.

No online platform, transmission method, or storage system can be guaranteed to be completely secure. To the extent permitted by law, Jurixa cannot guarantee absolute security or prevent every unauthorised attempt to access information.

You are responsible for maintaining the confidentiality of your login credentials, using appropriate account-security settings, and notifying Jurixa promptly if you suspect unauthorised account access.

International Data Processing

Jurixa and its authorised providers may process information using infrastructure located in more than one jurisdiction. Where applicable law requires safeguards for international transfers, Jurixa may use contractual protections, recognised transfer mechanisms, or other lawful measures.

The location and safeguards applicable to particular processing may depend on the services enabled, selected infrastructure, connected integrations, and the providers used to deliver those services.

Your Privacy Rights

Depending on applicable law and the circumstances of the processing, you may have rights concerning your personal information.

• Request confirmation of whether Jurixa processes your personal information.
• Request access to personal information held about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of information where applicable.
• Request restriction of certain processing activities.
• Object to processing based on legitimate interests or used for direct marketing.
• Request a portable copy of eligible information.
• Withdraw consent where processing depends on consent.
• Request information about safeguards used for eligible international transfers.
• Submit a complaint to an appropriate data-protection authority where that right is available.

These rights are not absolute and may be limited by applicable law, contractual requirements, the rights of other individuals, security considerations, or the need to establish, exercise, or defend legal claims.

To submit a privacy request, email contact@jurixa.net. Jurixa may request information reasonably necessary to verify your identity and authority before responding.

Where your information was submitted by a Jurixa customer, Jurixa may refer your request to that customer because the customer may be responsible for deciding how the information is processed.

Marketing Communications

Jurixa may send product announcements, platform updates, event invitations, or other promotional communications where permitted. You may unsubscribe by using the link included in a marketing email or by contacting contact@jurixa.net.

Unsubscribing from marketing messages will not prevent Jurixa from sending necessary service, security, billing, transactional, or policy-related communications.

Children’s Privacy

Jurixa is intended for professional and business use and is not directed to children. Jurixa does not knowingly collect personal information from children through the website or platform. If you believe that a child has provided personal information to Jurixa, contact contact@jurixa.net.

Changes to This Privacy Policy

Jurixa may update this Privacy Policy to reflect changes to the platform, technology, service providers, business practices, or legal requirements. The updated version will be made available through the Jurixa website with a revised “Last updated” date.

Where required, Jurixa may provide additional notice of material changes. Continued use of the website or platform after an updated policy becomes effective is subject to the revised Privacy Policy, except where applicable law requires another form of acknowledgement or consent.

Contact Jurixa

For privacy questions, requests, or concerns, contact Jurixa at contact@jurixa.net.